Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Phone number
• Email address
• Appointment request details
• Insurance information
• Information submitted through forms, chat, or SMS

We may also automatically collect certain technical information including:

• IP address
• Browser type
• Device type
• Pages visited
• Cookies & website usage data

How We Use Your Information

We may use your information to:

• Schedule and confirm appointments
• Respond to inquiries and provide customer support
• Send appointment reminders and SMS communications related to your care
• Improve our website and services
• Maintain internal records and security

SMS Consent & Communications

By providing your phone number and opting in to receive text messages, you consent to receive SMS communications from Timber Ridge Dental Center related to:

• Appointment reminders & confirmations
• Post-visit instructions
• Billing notifications
• Office updates
• Promotional or marketing messages (only if separately consented)

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes.

How We Share Information

We do not sell your personal information. We may share information with trusted third-party service providers who assist in operating our business, including:

• Website hosting providers
• CRM and communication platforms
• Payment processors
• Marketing service providers
• HIPAA-compliant technology vendors

These providers are required to maintain the confidentiality and security of your information. We may also disclose information when required by law or to protect our legal rights.

Cookies & Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve website performance and user experience. These technologies may collect information regarding browsing behavior and website interactions. You can disable cookies through your browser settings at any time.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system can be guaranteed 100% secure.

Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your contact preferences
• Opt out of marketing communications
• Request deletion of your information where applicable

To make a request, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not directed toward children under 13 years of age, and we do not knowingly collect information from children online.

Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

Contact Information